Terms & Conditions

1. Definitions

In these Terms and Conditions, "Services" refers to our custom workflow software design and consulting services. "Client" or "You" refers to corporate entities accessing our digital resources or initiating service requests.

2. Standard Site Use

By browsing this resource, you agree to comply with all relevant local and international regulations. Unauthorized extraction of files or code is strictly prohibited.

3. Service Description

KomatiAI models and builds high-scale operational AI systems. Actual implementation deliverables are subject to individual written SLAs; website materials do not constitute binding commercial offers.

4. Commercial Orders

Binding contract requirements only arise upon the physical execution of formal, written service agreements between authorized corporate representatives.

5. Pricing Frameworks

All prices quoted during consultations exclude South African Value Added Tax (VAT) unless explicitly specified otherwise in writing.

6. Service Scheduling

Timeline dependencies and service delivery milestones are managed solely in accordance with signed contractual master services agreements.

7. Client Obligations

Clients must supply accurate system access credentials, secure data samples, and regulatory approvals necessary for our development teams to perform custom work safely.

8. Intellectual Property

All structural code, logos, look-and-feel variables, and mathematical paradigms hosted on this platform remain the exclusive property of KomatiAI (Pty) Ltd.

9. Confidentiality Agreements

We treat all client corporate systems, operational data, and pipeline specifications with absolute discretion and in strict compliance with signed non-disclosure agreements.

10. Disclaimer is "As-Is"

This informational resource is provided on an "as-is" basis. KomatiAI makes no warranties regarding continuous uptime or error-free access.

11. Limitation of Liability

KomatiAI will not be held liable for indirect, incidental, or consequential damages resulting from your use of this informational portal.

12. Indemnification

You agree to indemnify KomatiAI against any loss or claim arising from your breach of these usage guidelines or misrepresentation of credentials.

13. Third-Party Connections

We maintain no operational responsibility for the privacy practices, code integrity, or terms of third-party systems linked within this framework.

14. Termination of Use

We reserve the right to restrict or block access to our digital portals at any stage without prior notice should breach of terms occur.

15. Force Majeure

Neither party shall be held liable for failure to perform obligations caused by national grid failures, fires, or other civil crises beyond reasonable control.

16. Jurisdictional Courts

These terms and conditions are governed by the laws of the Republic of South Africa. Any disputes shall be referred solely to the courts located within Johannesburg.

17. Terms Modifications

KomatiAI reserves the right to modify these operational terms at any point without direct notification.

18. Communication Address

Direct all legal inquiries to: KomatiAI Legal Department, 138 West Street, Sandton, Johannesburg, 2196, South Africa.